Safeguarding Your Privacy: Dvango’s Privacy Policy
Privacy Policy for Dvango.com
Effective Date: 12/16/2024
At Dvango.com ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL] ("Website") and make purchases from our online apparel store. By using our Website, you consent to the data practices outlined in this policy.
1. Information We Collect
We collect information from you in several ways when you interact with our Website, including when you create an account, make a purchase, subscribe to newsletters, or fill out forms. The types of information we collect include:
1.1 Personal Information
Name
Email address
Shipping and billing address
Phone number
Payment information (credit/debit card details, PayPal, etc.)
Date of birth (if provided)
1.2 Non-Personal Information
IP address
Browser type and version
Device information
Referring URLs
Pages viewed on the Website
Interaction with the Website (such as time spent on the site or products viewed)
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience on our Website. These technologies help us remember your preferences, track your activities, and personalize your shopping experience. For more details, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Order Processing and Fulfillment
To process and fulfill your orders, including shipping and handling
To send order confirmations, shipping updates, and customer service communications
2.2 Account Management
To create and manage your account, including preferences and order history
To communicate with you regarding your account, orders, and inquiries
2.3 Marketing and Promotions
To send promotional emails and newsletters about new products, discounts, and special offers (you may opt-out at any time)
To personalize content and product recommendations based on your preferences and browsing history
2.4 Customer Support
To respond to your inquiries, complaints, or feedback
To assist with returns, exchanges, and product support
2.5 Website Improvement
To improve our Website's performance and functionality
To analyze user trends and preferences for better decision-making
3. How We Protect Your Information
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption technologies (SSL) for processing payments, secure storage of personal data, and regular security audits.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing services. These vendors are only authorized to use your information to perform the services for which they are contracted.
4.2 Legal Compliance
We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring company.
5. Your Rights and Choices
5.1 Access and Correction
You may request to access, update, or correct your personal information by logging into your account or contacting us directly.
5.2 Opt-Out of Marketing Communications
If you no longer wish to receive marketing communications, you can unsubscribe by following the instructions in the email or by contacting us directly.
5.3 Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact your experience on our Website.
5.4 Data Deletion
You may request the deletion of your personal information, subject to certain exceptions, such as when the data is needed for legal or contractual reasons.
6. Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites before providing personal information.
7. Children's Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our Website after the changes are posted constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Dvango
support@dvango.com